Minimum Hardware and Software Requirements

At Emerging Managed Solutions, we strive to provide top-tier IT support and managed services. To ensure optimal performance and compatibility, your business's hardware and software must meet the following minimum requirements. These standards help us deliver efficient, secure, and reliable services.

1. Minimum Hardware Requirements

1.1 Workstations (Desktops/Laptops)

• Processor: Intel Core i5 (4th Generation or newer) or AMD Ryzen 5 (2rd Generation or newer)

• Memory (RAM): 4 GB minimum (16 GB recommended for optimal performance)

• Storage: 256 GB Hard Drive

• Operating System: Windows 10 Home (64-bit) or macOS Monterey (or newer)

• Network Interface: Ethernet port or 802.11ac Wi-Fi

• Display: Minimum 1080p resolution (1920 x 1080 pixels)

1.2 Servers

• Processor: Intel Xeon or AMD EPYC (released within the last 10 years)

• Memory (RAM): 8 GB minimum (32 GB recommended for heavy workloads)

• Storage: Redundant configuration with SSDs or Enterprise-grade HDDs

• Operating System: Windows Server 2012/2022 or compatible Linux distributions (e.g., Ubuntu LTS, CentOS, or Red Hat Enterprise Linux)

• Backup System: Minimum of 500GB backup storage with daily, incremental, and offsite backup capabilities

1.3 Network Equipment

• Router: Business-grade router (e.g., Cisco, Ubiquiti, or equivalent)

• Switch: Managed switch with Gigabit Ethernet ports

• Firewall: Dedicated hardware firewall or equivalent network security appliance

• Access Points: Business-grade Wi-Fi 6 (802.11ax) access points for wireless networks

2. Minimum Software Requirements

2.1 Operating Systems

• Windows: Windows 10 Home, Pro or Enterprise, fully updated

• macOS: macOS Monterey or Ventura, fully updated

2.2 Productivity Applications

• Microsoft 365 Business Standard or higher

• Current and licensed antivirus/antimalware software (e.g., Bitdefender, ESET, or equivalent)

2.3 Backup and Disaster Recovery

• Cloud-based or hybrid backup solutions with end-to-end encryption

• Backup software compatible with the latest versions of supported operating systems

2.4 Specialized Software

• For industry-specific tools or software, licenses and current versions must be maintained by the client.

3. Network and Internet Requirements

• Internet Speed: Minimum 50 Mbps download / 10 Mbps upload per user

• Static IP Address: Required for businesses using remote access or hosted services

• Secure VPN: For remote access to the network, a business-grade VPN solution must be in place

• Network Segmentation: VLANs or equivalent setups for guest and sensitive traffic separation

4. Additional Requirements

• Administrative Access: Administrative credentials must be shared securely with Emerging MSP for troubleshooting and maintenance purposes.

• Warranty Coverage: All hardware must be under active warranty or support agreements.

• Compliance Standards: Businesses must adhere to applicable regulatory or compliance requirements (e.g., HIPAA, GDPR, PCI DSS) and ensure systems meet these standards.

Non-Compliance Policy If your hardware or software does not meet these minimum requirements, Emerging MSP can provide consulting and upgrade recommendations. Services may be limited until compliance is achieved to ensure effective support and service delivery.

For questions or to confirm if your setup meets our requirements, please contact us:

Emerging Managed Solutions
Asheville, NC
Phone: 828-620-0975
Email: info@emergingmsp.com

Thank you for choosing Emerging Managed Solutions as your IT partner. We look forward to empowering your business with robust and efficient IT solutions.